Questions? Call Us Today! 540-412-9124 | 703-342-7827 | 703-474-7955 | 540-429-4255

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FAQ’s

A quick fix for some of your commonly asked questions
What is Sierra International Market?
We are an African-American supermarket based in Fredericksburg, Virginia. From general merchandise to home essentials, we have everything you may possibly need. We also delight in high-quality customer service and online shopping deals. What are you waiting for? Shop now!
Where is your physical store located?
Our physical store is located at 3500 Plank Road, Suite H, Fredericksburg, VA 22407. Visit us!
What kind of products do you sell?
We have all kinds! We offer general merchandise, food and snacks, and household items. You can look through our products here.
How do I place an order?
If you’re ready to make an order, you may add our products to your cart and check them out to complete the purchase. Our products can be found here.
How do I cancel an order?
Please contact us immediately! You may call us at 540-412-9124 | 703-342-7827 | 703-474-7955 | 540-429-4255 or send us a message here.
How does your delivery service work?
You can check out the form here. It’s really easy! Once you’ve checked out your purchases, we will be asking you for your address and other pertinent details. Please wait for our confirmation email after that. Then, in the shortest time possible, depending on your location, we’ll be with your products at your doorstep!
How long will it take to get my purchase(s)?
We endeavor to provide fast delivery for all our clients. For residents in Virginia, we strive to provide same-day delivery services. Rest assured, we’ll be contacting you so you can track your delivery and receive your package at the best possible time.
Are your delivery services safe?
Of course! We practice all health protocols to keep our customers safe. We encourage you to do the same.
How can I contact you if I have more questions?
Our contact details are as follows:
Address: 3500 Plank Road, Suite H, Fredericksburg, VA 22407
Phone Number: 540-412-9124 | 703-342-7827 | 703-474-7955 | 540-429-4255
Email Address: rbangura@batallc.com

You may also send us a message at a time of your convenience.